EXCHANGES

EXCHANGES  FOR SIZING WILL BE GRANTED ON UNWORN UNUSED GOODS WITHIN 7 DAYS OF DELIVERY. EXCHANGES WILL ALSO BE GRANTED IN THE RARE EVENT THAT THE ITEM RECEIVED IS DEFECTIVE. 

KOZY BOUTIQUE

ATTN: EXCHANGES

176 BURNSIDE AVE

EAST HARTFORD, CT

06108

INCLUDE A NOTE WITH YOUR NAME, ORDER NUMBER, AND NEW SIZE. 

 

EXCHANGES WILL BE PROCESSED WITHIN 3 DAYS.TO AVOID DELAYS PLEASE FOLLOW THE INSTRUCTIONS EXACTLY AS OUTLINED

 

REFUNDS

WE HAVE A NO REFUND POLICY

 CANCELLATION 

PLEASE NOTE THAT WE CAN NOT CANCEL ORDERS ONCE THEY HAVE BEEN PROCESSED 

 

PLEASE FEEL FREE TO CALL US AT 860-515-1506 MONDAY-FRIDAY 10AM TO 4PM EST IF YOU HAVE ANY QUESTIONS OR CONCERNS